Automatic Delivery vs. Will-Call: Which Heating Oil Plan Is Right for You?
Not sure whether to let us handle your fuel schedule or call the shots yourself? Here's how each option works — and how to pick the one that fits your home.

When it comes to keeping your home warm through a Maine or New Hampshire winter, one of the first decisions you'll make with your fuel provider isn't about price — it's about how your oil gets to you in the first place. At Discount Energy, we offer two ways to keep your tank full: automatic delivery and will-call delivery. Both get you the same great pricing and reliable service, but they work very differently depending on your lifestyle, budget habits, and how hands-on you want to be.
Here's a closer look at each, so you can decide what fits your household best.
What Is Automatic Delivery?
Automatic delivery means you never have to think about your oil tank again. Using a combination of your home's size, past usage history, and current weather patterns, we estimate when your tank is running low and schedule a delivery before you get anywhere close to empty.
Best for:
- Homeowners who travel frequently or split time between residences
- Busy families who don't want one more thing to track
- Anyone who has run out of oil before and never wants to repeat the experience
- People who prefer predictable, hands-off maintenance for their home
Things to keep in mind:
- Deliveries are based on estimated usage, so if your household habits change suddenly (a new addition to the family, extended time away, or a milestone like finishing a basement), it's worth giving us a call to adjust your profile.
- Because it's automatic, you'll always want to make sure your driveway and fill pipe are accessible, especially after a snowstorm.
What Is Will-Call Delivery?
Will-call puts you in the driver's seat. You monitor your own tank gauge and call or place an order online whenever you're ready for a refill. This option is popular with customers who like to time their purchases, keep a closer eye on their tank, or simply prefer more control over when deliveries happen.
Best for:
- Customers who want to track their own usage and order on their own schedule
- Homeowners with smaller households or lower annual usage
- Anyone who wants more flexibility around delivery timing
- Customers combining fuel purchases with other home or seasonal planning
Things to keep in mind:
- You're responsible for checking your tank regularly, especially during high-usage months in the dead of winter.
- Ordering too close to empty can occasionally mean a longer wait during our busiest delivery periods, so it pays to order a little before you think you need to.
Does One Option Save You More Money?
Regardless of which delivery method you choose, Discount Energy applies the same competitive pricing across both plans. And if you're ordering 200 gallons or more, you'll receive an additional $0.02 off per gallon — a nice bonus whether you're on automatic delivery or calling in your own orders (minimum delivery is 100 gallons for both #2 Home Heating Oil and K-1 Kerosene).
If you really want to maximize your savings and lock in predictable costs all season, pairing either delivery method with our Price Protection Plan (minimum 300 gallons) is one of the smartest moves you can make before the cold weather hits.
So, Which One Should You Choose?
Ask yourself a simple question: Do I want one less thing to manage, or do I want full control over my fuel schedule?
- If it's the former, automatic delivery is built for you.
- If it's the latter, will-call puts the reins in your hands.
Either way, you'll get the same dependable, family-owned service Discount Energy has provided to Maine and New Hampshire communities for over 40 years.
Ready to Set Up Your Delivery Plan?
Give us a call at (207) 883-9330 or place your order online through our Discount Energy Portal. Our team is happy to help you choose the delivery option — and pricing plan — that fits your home best.
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